BeautyByAliyahPlanet Hairs — Terms of Service

Effective Date: [09-08-2026]

Welcome to BeautyByAliyahPlanet Hairs. By accessing our website, placing an order, or purchasing our products, you agree to the following Terms of Service.

1. Products & Services

We aim to provide accurate descriptions and images of all our hair products. However, slight variations in colour, texture, length, or appearance may occur due to lighting, photography, screen settings, or the natural characteristics of hair.

2. Orders & Payment

All orders must be paid for in full before processing unless otherwise stated. Customers are responsible for providing accurate personal, billing, and delivery information when placing an order.

We reserve the right to cancel or decline an order where necessary, including in cases of suspected fraudulent transactions or incorrect pricing.

3. Order Processing & Delivery

Orders are processed within the timeframe stated on our website or communicated at the time of purchase. Delivery times may vary depending on the customer's location and courier service.

Once an order has been handed over to the delivery company, delays caused by the courier are outside our direct control.

4. Customer Responsibility

Customers are responsible for carefully reviewing their order details, including product type, length, colour, quantity, and delivery address, before completing payment.

BeautyByAliyahPlanet Hairs is not responsible for errors caused by incorrect information supplied by the customer.

5. Returns, Exchanges & Refunds

All purchases are subject to our Refund Policy. Customers should review the Refund Policy before completing their purchase.

Products that have been worn, washed, altered, cut, coloured, bleached, or otherwise used may not qualify for a return or exchange.

6. Hair Care & Product Use

Customers are responsible for following appropriate care and maintenance instructions for their hair products. BeautyByAliyahPlanet Hairs is not responsible for damage resulting from improper handling, installation, colouring, bleaching, styling, or maintenance after purchase.

7. Website Use

Customers agree not to misuse our website, attempt to gain unauthorized access, interfere with its operation, or use our website for fraudulent or unlawful activities.

8. Intellectual Property

All content belonging to BeautyByAliyahPlanet Hairs, including logos, photographs, graphics, product descriptions, videos, and written content, is protected by applicable intellectual property laws and may not be copied, reproduced, or used without permission.

9. Privacy

Customer information is handled in accordance with our privacy practices. By using our website and placing an order, you consent to the collection and use of information necessary to process your order and provide our services.

10. Changes to These Terms

BeautyByAliyahPlanet Hairs reserves the right to update or change these Terms of Service at any time. Any changes will become effective when posted on our website.

11. Contact Us

If you have questions regarding these Terms of Service, please contact BeautyByAliyahPlanet Hairs through our official customer service channels.

By using our website or purchasing from us, you acknowledge that you have read, understood, and agreed to these Terms of Service.