BeautyByAliyahPlanet Hairs — Shipping Policy

Effective Date: [09-08-2026]

At BeautyByAliyahPlanet Hairs, we are committed to ensuring that your order gets to you safely and on time. Please review our shipping policy before placing your order.

1. Order Processing

Orders are processed after payment has been successfully confirmed. Processing times may vary depending on the type and availability of the product.

Customers will receive their order details and shipping information through the contact details provided at checkout.

2. Delivery Time

Delivery times depend on your location and the courier service being used. Estimated delivery times will be communicated where applicable.

Please note that delivery times are estimates and are not guaranteed, as delays may occur due to courier issues, weather conditions, public holidays, or other circumstances beyond our control.

3. Shipping Address

Customers are responsible for providing the correct and complete delivery address, phone number, and other required information at checkout.

BeautyByAliyahPlanet Hairs will not be responsible for delays, failed deliveries, or additional delivery charges resulting from incorrect or incomplete information provided by the customer.

4. International Shipping

For international orders, customers may be responsible for customs duties, import taxes, clearance fees, or other charges imposed by the destination country.

These charges are not included in the product or shipping price unless specifically stated.

5. Delayed or Lost Packages

Once an order has been dispatched and handed over to the courier, delivery is the responsibility of the shipping provider.

If your package is delayed, please contact us so we can assist with tracking and contacting the courier where possible.

6. Damaged Packages

If your package arrives visibly damaged, please take clear photos or videos of the package before opening it and contact us within 24 hours of delivery.

7. Unclaimed or Failed Deliveries

If an order is returned to us because the customer was unavailable, provided an incorrect address, or failed to collect the package, additional shipping charges may apply for re-delivery.

8. Shipping Fees

Shipping fees are calculated based on the delivery location, package size, weight, and shipping method selected at checkout.

9. Important Notice

By placing an order with BeautyByAliyahPlanet Hairs, you acknowledge and agree to the terms outlined in this Shipping Policy.

For questions regarding your order or delivery, please contact BeautyByAliyahPlanet Hairs through our official customer service channels.